Customer Terms of Service

These Customer Terms of Service (“Terms”) govern your use of AgentBuild. AgentBuild, Inc. (“AgentBuild,” “we,” “us”) provides a platform that lets AI agents connect custom domains you own, deploy websites, configure DNS, and manage an ongoing web presence on behalf of human customers (“you,” “your”). By creating an account, generating an API key, or otherwise using the service (the “Service”), you agree to these Terms. If you are using AgentBuild on behalf of a business, you represent that you have authority to bind that business and “you” refers to that business.

You must be at least 18 years old to use AgentBuild (16 if you are located in the European Economic Area, the United Kingdom, or Switzerland).

1. The Service

AgentBuild is an API-first platform. You authorize an AI agent (a software automation tool such as ChatGPT, Claude, or another LLM-driven client; an “Agent”) to interact with the Service on your behalf using credentials you generate. The Agent can connect custom domains you own, deploy and update websites, manage DNS records, configure email forwarding, and take other actions documented at agentbuild.it/docs. You may also interact with the Service directly through the AgentBuild dashboard or API.

AgentBuild is a hosted service. Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable right to access and use the Service for your own business purposes during your subscription.

2. Accounts and API keys

2.1 Account. To use the Service you must create an account and provide accurate registration information. You are responsible for keeping your registration information current.

2.2 API keys are bearer credentials. AgentBuild authenticates Agent requests using API keys you generate from your account. An API key acts as a bearer credential: anyone or any system in possession of the key can take any action your account is authorized to take, such as connecting domains and deploying sites. An API key cannot incur charges — your only charge from AgentBuild is your subscription, which you start, change, and cancel yourself on the dashboard (not through the Agent or the API). You are responsible for keeping API keys confidential and for all activity that occurs under your account, whether initiated by you, by a person you authorized, or by an Agent you connected.

2.3 Compromised keys. If you suspect or know an API key has been disclosed, lost, or used without your authorization, you must rotate the key immediately from your dashboard at agentbuild.it/app/account and notify us at security@agentbuild.it. We will not be liable for activity that occurred before you notified us, but we will work with you in good faith to investigate and, where any unauthorized charge was incurred, to seek to reverse or refund it where the relevant provider’s policies permit.

2.4 One human, one account. Each account corresponds to one human or one business entity. You may not share an account with another person or business. You may generate multiple API keys; each key may be revoked independently.

3. AI Agent authorization

3.1 You authorize the Agent. When you connect an AI agent to your AgentBuild account by providing it with an API key, you authorize that Agent to take actions on your behalf using the Service, including:

• Connecting custom domains you own (pointing their nameservers to AgentBuild) and managing their DNS
• Deploying, updating, and publishing websites and content
• Configuring DNS records, including changes that affect how email and traffic are routed
• Configuring email forwarding rules

You authorize these actions in advance, without further per-action confirmation. The Agent does not need to ask you before each action. The Agent cannot make purchases on your behalf: your only charge from AgentBuild is your subscription, which you set up and manage yourself on the dashboard. You buy any domain directly from a third-party registrar, and that registrar (not AgentBuild) charges you for it.

3.2 The Agent is software, not a legal agent. The term “Agent” in these Terms refers to the AI software tool you connect to the Service. It does not mean a legal agent in the agency-law sense. The Agent has no independent legal authority, no fiduciary duty to you, and is not an employee, contractor, or representative of AgentBuild. The Agent is software that takes actions because you instructed it to.

3.3 You are responsible for the Agent’s actions. Actions taken using your API key are treated as your actions for purposes of these Terms, our Acceptable Use Policy, and any agreements you have with third parties (including domain registrars). This includes actions you did not specifically intend, if you authorized the Agent and the Agent took an action of a type you authorized. Your only charge from AgentBuild is your subscription, which you manage yourself on the dashboard — the Agent does not make purchases or incur charges on your behalf. Section 8.2 (Liability) describes the narrow protection for an unauthorized subscription charge made by someone who accessed your account or payment method without your permission.

3.4 Tools the Agent can use. The set of actions an Agent can take through the Service evolves over time. We will notify active accounts before adding categories of action that have material financial or legal consequences not already covered by these Terms. (AgentBuild does not currently let an Agent make purchases or incur third-party charges on your behalf; if that ever changes, we will notify active accounts first.)

3.5 You can revoke Agent access.You may revoke an Agent’s access at any time by rotating or deleting the API key it uses. Revocation takes effect immediately for new requests; in-flight transactions (such as a deploy already in progress) will complete and remain your responsibility.

4. Spend authorization and caps

4.1 Charges to your payment method. When you take an action that incurs a charge — for example, your AgentBuild subscription — we will charge your payment method on file. Charges include subscription fees, usage fees, and applicable taxes. AgentBuild does not buy domains for you: you purchase your domain directly from a third-party registrar, and that registrar (not AgentBuild) charges you for it. You authorize us to charge your payment method for AgentBuild fees without further per-charge confirmation.

4.2 Spending caps. AgentBuild does not currently make automated third-party purchases on your behalf — you buy your own domain directly from a registrar of your choice. If we introduce any automated spending in the future, we will enforce per-account caps, publish them at agentbuild.it/legal/spend-limits, and give active accounts at least 14 days’ notice before a change that would affect routine usage.

4.3 Receipts. We send an email receipt to the email address on your account for every charge on your account. Receipts include the amount and instructions for disputing the charge.

4.4 Disputed charges. The only charge AgentBuild makes is your subscription, which you start, change, and cancel yourself on the AgentBuild dashboard — your Agent does not make purchases or incur charges on your behalf. If you believe a subscription charge is incorrect, or that someone accessed your account or payment method without your authorization, notify us at billing@agentbuild.it within 60 days of the receipt. We will investigate and, where a charge was unauthorized, refund or credit it. Section 8.2 describes how liability for unauthorized charges is limited.

4.5 Currency. All amounts are in U.S. Dollars unless specified otherwise. You are responsible for any duties, taxes, or VAT/GST that apply to charges; we will itemize these where required.

5. Custom domains (bring your own)

AgentBuild does not sell or register domain names. You buy your domain from a third-party registrar of your choice and remain its registrant and owner. When you ask AgentBuild to connect a domain you own, the Agent points the domain’s nameservers to AgentBuild so we can manage its DNS, email routing, and SSL and serve your published site.

5.1 You own the domain. Your domain is registered in your own name at your registrar and remains your property. AgentBuild manages DNS and hosting for a domain you connect, but never owns, registers, renews, or transfers it. Renewal, billing, transfer, and ICANN registrant obligations for the domain stay between you and your registrar.

5.2 You can disconnect at any time. Because the domain lives at your registrar, you can repoint its nameservers away from AgentBuild at any time, without our involvement, and move it elsewhere.

6. Customer Content

6.1 Definition.“Customer Content” means any content you (or an Agent you authorized) submits to or generates through the Service, including website content, images, form submissions received by your published sites, and any other data that flows through your AgentBuild-managed sites.

6.2 You own Customer Content. You retain all rights in Customer Content. You grant AgentBuild a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and perform Customer Content solely as needed to provide the Service.

6.3 Responsibility. You are responsible for Customer Content and for ensuring it does not violate the Acceptable Use Policy in Section 7 or any third-party rights.

6.4 No training on Customer Content. AgentBuild does not use Customer Content to train its own AI or machine-learning models, and does not provide Customer Content to third parties for the purpose of training their models. We may use aggregated, de-identified usage data (e.g. how often a section type is deployed) for product analytics and improvement, but not the content itself.

7. Acceptable Use

You will not (and will not permit anyone, including any Agent, to):

• Use the Service for unlawful content or activity, including illegal goods or services, fraud, phishing, malware distribution, child sexual abuse material, or content that incites violence or hatred against a protected group
• Send unsolicited bulk email or otherwise use the Service to facilitate spam
• Attempt to gain unauthorized access to the Service, other customers’ resources, or third-party systems
• Interfere with the operation of the Service or attempt to circumvent technical limits, rate limits, spend caps, or security measures
• Use the Service to develop a competing product, or to scrape, mine, or extract data beyond what your account is permitted to access
• Reverse engineer or attempt to extract source code from the Service
• Use the Service for high-risk activities where failure would cause death, personal injury, or significant property or environmental damage

We may suspend or terminate accounts that violate this policy. We may also remove specific Customer Content that violates this policy, with or without notice.

8. Limitation of liability

8.1 General cap.TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTBUILD’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE FEES YOU PAID TO AGENTBUILD IN THE TWELVE MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS CAP.

8.2 Unauthorized charges — specific cap. AgentBuild’s only charge is your subscription, which you initiate and manage yourself on the dashboard; your Agent does not transact on your behalf. If a subscription charge was made by someone who accessed your account or payment method without your authorization (for example, your account credentials were stolen), and you reported it to us within 60 days of the charge, our liability for that specific charge is limited to the amount of the charge itself, which we will refund or credit to your account.

8.3 No consequential damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTBUILD WILL NOT BE LIABLE FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, COST OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY.

8.4 Carve-outs. The caps and exclusions in Sections 8.1 and 8.3 do not apply to your obligation to pay fees, your indemnification obligations, or to liabilities that cannot be limited under applicable law (such as fraud, gross negligence, or willful misconduct).

8.5 Some jurisdictions. Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent your jurisdiction does not, the limitations above apply to the maximum extent permitted by law.

9. Indemnification

You will defend, indemnify, and hold harmless AgentBuild and its officers, directors, employees, and agents from and against any third-party claim arising from (a) your use of the Service in violation of these Terms or applicable law, (b) Customer Content, or (c) actions taken by an Agent you authorized. We will notify you of any such claim and you will assume defense (with counsel reasonably acceptable to us) at your expense. You may not settle a claim that affects AgentBuild’s rights without our written consent.

10. Privacy and data processing

Your use of AgentBuild is also governed by our Privacy Policy, which is incorporated into these Terms.

10.1 We are a processor for your end-user data. When visitors interact with sites you publish through AgentBuild — for example, by submitting a contact form or generating site-analytics events — we process their personal data on your behalf. For purposes of the EU/UK General Data Protection Regulation (“GDPR”) and equivalent laws, you are the controller of that data and AgentBuild is the processor. The terms in Sections 10.2 through 10.15 (the “Data Processing Terms”) govern that processing and form a data processing agreement under GDPR Article 28.

10.2 Scope of processing. AgentBuild will process personal data collected from or submitted by your end users only to provide the Service to you, to comply with your documented instructions (including instructions issued through the API or by your Agent), and as required by applicable law. The categories of data processed and categories of data subjects are as documented in the Privacy Policy.

10.3 Subprocessors. AgentBuild uses the subprocessors listed at agentbuild.it/legal/subprocessors to provide the Service. We will give at least 30 days’ notice before adding or replacing a subprocessor that processes personal data; you may object on reasonable data-protection grounds, in which case we will work in good faith to find a remediation, and if none is available you may terminate the affected portion of the Service for a prorated refund.

10.4 Confidentiality. AgentBuild personnel who process personal data are subject to written confidentiality obligations.

10.5 Security. AgentBuild implements appropriate technical and organizational measures to protect personal data, including encryption in transit and at rest, access controls, infrastructure isolation per customer site, and incident response procedures. Specific measures are described in the Privacy Policy.

10.6 Data subject rights. AgentBuild will provide reasonable assistance to help you respond to data subject requests (access, rectification, erasure, portability, objection, restriction). You can fulfill many requests directly using the Service; for requests that require our involvement, contact privacy@agentbuild.it.

10.7 Breach notification. AgentBuild will notify you without undue delay (and within 72 hours where feasible) after becoming aware of a personal-data breach affecting your end-user data, providing the information you need to meet your own breach-notification obligations.

10.8 International transfers.Personal data may be transferred to the United States and other countries where AgentBuild and its subprocessors operate. Where required, transfers from the European Economic Area, the United Kingdom, or Switzerland rely on the Standard Contractual Clauses adopted by the European Commission and the UK Addendum, which are incorporated into these Terms by reference and apply to such transfers. AgentBuild’s subprocessor agreements include the SCCs as a downstream beneficiary.

10.9 Deletion or return. On termination, AgentBuild will delete or return personal data as described in the Privacy Policy, subject to retention periods required by law.

10.10 California service-provider terms. With respect to personal information of California residents that AgentBuild processes on your behalf under these Data Processing Terms (data collected from or submitted by visitors to your sites — Section 10.1), AgentBuild acts as your service provider under the CCPA/CPRA. AgentBuild will: (a) process that personal information only to provide the Service to you and for the business purposes set out in these Terms and your instructions; (b) not sell or share that personal information; (c) not retain, use, or disclose it for any purpose other than those business purposes, including not for any commercial purpose other than providing the Service; and (d) not combine it with personal information received from, or on behalf of, anyone else, except as the CCPA permits. AgentBuild certifies that it understands and will comply with these restrictions.

10.11 Audit and information rights.AgentBuild will make available to you the information reasonably necessary to demonstrate compliance with these Data Processing Terms and Article 28 of the GDPR, and will allow for and contribute to audits, including inspections, conducted by you or an auditor you mandate — no more than once per year (or following a personal-data breach), on reasonable prior notice, subject to confidentiality and to not unreasonably disrupting AgentBuild’s operations or other customers. AgentBuild may satisfy this by providing current third-party audit reports or certifications where available.

10.12 Assistance with security, breaches, and assessments. Taking into account the nature of processing and the information available to it, AgentBuild will provide reasonable assistance to help you meet your obligations under GDPR Articles 32 to 36 — security of processing, personal-data-breach notification to authorities and data subjects, data protection impact assessments, and prior consultation with supervisory authorities.

10.13 Unlawful instructions. AgentBuild will inform you if, in its opinion, an instruction infringes the GDPR, UK GDPR, or other applicable data-protection law (without any obligation to provide legal advice), and may pause the affected processing until the instruction is confirmed or changed.

10.14 Subprocessor flow-down and liability.Where AgentBuild engages a subprocessor (Section 10.3), it will impose data-protection obligations on that subprocessor that are no less protective than these Data Processing Terms, and AgentBuild remains liable to you for a subprocessor’s failure to meet its data-protection obligations.

10.15 Additional CCPA service-provider commitments. For the personal information in Section 10.10, AgentBuild will provide the same level of privacy protection the CCPA/CPRA requires of businesses; will notify you if it determines it can no longer meet its CCPA service-provider obligations; and will, on your reasonable notice, enable you to take steps to stop and remediate any unauthorized use of that personal information.

11. Term, suspension, and termination

11.1 Term. These Terms apply for as long as you have an account. Subscription periods (if any) are described on the pricing page or in your account settings; subscriptions auto-renew unless you cancel before the renewal date.

11.2 Termination by you. You can terminate your account at any time from your dashboard or by emailing support@agentbuild.it. Termination does not entitle you to a refund of fees already paid, except where these Terms or applicable law specifically provide for a refund.

11.3 Termination by us.We may suspend or terminate your account: (a) for material breach of these Terms (including the Acceptable Use Policy) that you do not cure within 14 days of notice, (b) immediately if your use creates legal risk to AgentBuild or to other customers, (c) if your payment method fails and you do not cure within 14 days of notice, or (d) for our convenience on at least 30 days’ notice (in which case we will refund prepaid fees for unused subscription periods).

11.4 Effect of termination. On termination: your access to the Service ends; your sites may be taken offline; we will retain Customer Content for at least 30 days during which you can request an export, after which we will delete it (subject to any retention periods required by law). Custom domains you connected remain registered in your own name at your registrar; you can repoint their nameservers away from AgentBuild at any time.

12. Warranties and disclaimers

The Service is provided “as is” and “as available.” Except as expressly stated in these Terms, AgentBuild makes no warranties, express or implied, and specifically disclaims all warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, error-free, secure, or that it will meet your requirements. AI agents are not human and may make mistakes; you remain responsible for reviewing and approving the work product of any Agent you authorize.

13. Changes to these Terms

We may update these Terms. For material changes, we will notify active accounts at least 14 days before the change takes effect, by email and by posting the updated Terms with a new “Last updated” date. Continued use after the effective date constitutes acceptance.

14. Dispute resolution

Any dispute between you and AgentBuild arising out of or relating to these Terms or the Service will be resolved as follows. First, you and AgentBuild will attempt to resolve the dispute informally by sending a written notice to legal@agentbuild.it or to AgentBuild’s notice address below; the parties will then meet and confer in good faith for 45 days. If informal resolution fails, the dispute will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules (or Comprehensive Rules for amounts over $250,000), seated in Delaware, on an individual basis. You and AgentBuild each waive the right to a jury trial and the right to bring claims as a class or representative action. This Section 14 is governed by the Federal Arbitration Act.

You may opt out of this Section 14 by sending written notice to legal@agentbuild.it within 30 days of first accepting these Terms. Opting out does not affect the rest of the Terms.

Either party may seek temporary equitable relief in court for misuse of intellectual property or unauthorized access. Either party may also bring an individual claim in small claims court if the dispute qualifies.

15. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

16. EU/UK consumers — additional rights

If you are an EU/UK consumer (a natural person acting outside your trade, business, or profession), nothing in these Terms — including Section 14 (Dispute resolution) and Section 15 (Governing law) — limits any non-waivable rights you have under the law of your country of residence. You may bring proceedings in the courts of your country of residence and apply your country’s mandatory consumer-protection law. The arbitration agreement in Section 14 does not apply to disputes you bring as an EU/UK consumer.

17. General

These Terms (together with the Privacy Policy and Subprocessor List) are the entire agreement between you and AgentBuild about the Service. They supersede prior agreements on the same subject. If any provision is unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to AgentBuild go to legal@agentbuild.it or to:

AgentBuild, Inc. — Legal
600 N Broad Street, Suite 5 #3477
Middletown, Delaware 19709

Notices to you go to the email address on your account. The headings are for convenience and have no legal effect. “Including” means “including without limitation.”